Are you owed money?
Answer a few questions about your flight. We'll tell you which regulation applies, how much you're owed, and your claim deadline — free.
How it works
Check eligibility — free
Answer the questions above. In 60 seconds you know which regulation covers you, how much you're owed, and your deadline.
Generate your claim letter — $29
The kit writes the letter with your flight details, cites the correct regulation, and sets a response deadline. Copy, send, done.
Escalate if they say no — included
Airlines reject first claims routinely. The playbook walks you through the rebuttal, the enforcement body, and ADR — step by step.
Guides
EU261: The Complete Guide
€250–€600 for delays, cancellations, denied boarding. When it applies, how much, how to claim.
US Refunds: Cash, Not Vouchers
Since Oct 2024, cancelled US flights mean automatic cash refunds. Here's how to get yours.
Denied Boarding: What You're Owed
200–400% of your fare in the US, €250–€600 in the EU. What to demand at the gate.
Claim Letters That Get Paid
Anatomy of a letter that works — what to include, what to leave out, the deadline that matters.
"Extraordinary Circumstances," Rebutted
The airline's favorite rejection — and why it usually doesn't hold up. With case law.
Claim Rejected? Escalate.
The ladder: rebuttal → enforcement body → ADR → regulator. Most paid claims win at step 2–3.
Voucher or Cash?
Airlines push credit because it expires unused. Cash is the legal default — here's the script.
Missed Connections
On a single booking, EU261 treats it as one journey — compensation on your final arrival delay.
More resources
UK261
Post-Brexit UK rights: £220–£520, CAA enforcement.
Baggage Claims
Montreal Convention: the 7-day and 21-day deadlines that kill claims.
Eligibility Checker
Not sure which regulation covers you? Run the free check above.
Claim by airline
Each airline has its own claim process, its own favorite excuses, and its own weak spots. Pick yours:
Ryanair
Europe's biggest low-cost carrier — 25-minute turnarounds, strict claim process.
easyJet
Gatwick-heavy network, IT failures, and how UK261 applies.
Lufthansa
FRA/MUC hub delays, missed connections, EU261 both directions.
British Airways
Heathrow concentration, IT meltdowns, UK261 + EU261.
Air France
CDG hub, French ATC strikes — when that's actually a valid excuse.
Delta
US DOT refund rights + EU261 on transatlantic routes.
United
Newark ATC meltdowns, "operational reasons" rebutted.
American Airlines
DFW/Charlotte weather hubs, voucher-vs-cash rules.
KLM
EU carrier — EU261 covers you both directions. Schiphol congestion.
Turkish Airlines
Istanbul missed connections, EU261 on EU departures.
In-depth guides
How Long Do You Have to Claim?
Country-by-country deadlines — UK gives you 6 years, Belgium gives you 1. Don't wait.
Cancelled for Crew Shortage?
That's the airline's problem, not an excuse. The case law that makes them pay.
Airline Ignoring Your Claim?
The escalation ladder: final notice → enforcement body → ADR → small claims.
Only Delayed 2 Hours?
What you're actually owed at 2, 3, and 5 hours — the thresholds that matter.
Booked via Expedia?
You can still claim — here's the operating-carrier rule and the PNR workaround.
Downgraded Your Seat?
Article 10: 30%, 50%, or 75% of your fare back. With the math worked out.
Stuck at the Airport Now?
The 9-step checklist: what to screenshot, what to demand, what to keep.
The free check tells you what you're owed.
The kit gets it collected.
Everything between you and your money — built for people who'd rather keep 100% than hand 35% to AirHelp.
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Claim letter generatorYour flight details filled in, the correct regulation cited, the amount stated, a response deadline set. Copy, send, done.
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Escalation playbookRebuttal letter, National Enforcement Body filing, ADR, DOT complaint — the full ladder, in order, with templates.
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"Extraordinary circumstances" rebuttalThe airline's favorite excuse, dismantled — with the Wallentin-Hermann and Krüsemann citations that make them pay.
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Evidence checklistWhat to screenshot at the gate, what to keep, what to photograph — so your claim is airtight from day one.
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